KPI Advanced Monitoring

With this module, clear reports can be drawn up in dashboards on the processes (catering, cleaning, etc.) and subjects (costs, customer satisfaction, etc.) based on defined KPIs. In practice, these KPIs vary from organisation to organisation, so they first have to be defined and translated into the grid. Here, the obvious questions are answered: what do we measure, how do we obtain the required data and what are the standard levels of good, sufficient and insufficient? This flexibility means KPIs can be compiled from diverse data, such as counts, samples, survey results, customer reviews, meter readings, etc. The online real-time presentation can be viewed in Facilitor with various filters, for example per period and per location.